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Enel, mandatory transition to the free market


Today a Lord calls me on the office phone and informs me that they represent “the free market”. He asks to speak with the owner and informs me that I am with Enel Energy.

I told him I don’t know how he came to know that I’m with Enel Free Market Energy. I inform you that I’ve been at the National Electrical Service for a long time.

With natural tranquility he informs me that the National Electrical Service, as part of the “Major Protection Service” is closing and therefore informs me that an employee will come to see me to allow me to choose between the various services of the free market.

He explains that the transition is mandatory because the National Electrical Service will be decommissioned. I ask him not to send anyone to me, I would point out that my number is on the opposition register. I ask him from which company he’s calling me and what his name is. He gives me the name of the person who should come to see me and tells me that they represent “ALL” the free market.

After making it clear that I wasn’t interested, he greeted me and hung up the phone.


To understand then, as it is my custom to do, I called the toll-free number of the national electricity service. A very nice operator answered me confirming the following:

  1. The National Electrical Service will be decommissioned sooner or later;
  2. The date has been extended to 2019;
  3. The date has been extended so many times and therefore it is not yet known when it will be the final one. When this happens I will be notified in time by the National Electrical Service so that I can choose a new operator.
  4. It was probably a multi-mandatory agent who gave the assignment to a call center to call people to go around to make new contracts.

I understand that they must also work, but to make them believe that it is a legal obligation something like this, I do not know how noble it can be.

The summary of the speech is that these people not only had no right to legally represent the entire free market, they wanted me to believe that I was legally obliged to switch to one of their companies by pretending to be an “institutional” service.

I leave it to you the various considerations and comments. I hope I have been helpful and always make sure you enter into contracts knowingly.


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