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To use this product the host USB-C port from your device must support DisplayPort Alt Mode and Power Delivery
Solutions to video output problems
1. Make sure that the docking station is directly connected to the type-c port of the host, not support USB-A to USB-C cables
2. Make sure the host USB-C port from your device must support DisplayPort Alt Mode
3. Try another cables, use HDMI2.0/DP1.4 or above cables for optimum performance
4. Please adjust the resolution to 1080P to check whether the external monitor can be recognized
USB Accessories Disabled Solutions
Solution 1. Please unplug and re-plug
Solution 2. Reset the SMC of your device
Plug in this USB C Docking Station sometimes will change the default Audio output device to Docking Station which means your laptop speakers will not work anymore.
To make your laptop speaker work please change in your laptop OS setting the audio output device back to laptop speakers
1* EUASOO Triple Display Docking Station
1* 60W (20V, 3.25A) DC power adapter
1* USB-C to USB-C cable
1* User Manual
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